How to Enjoy your Experience

We are here to take care of you. To make sure you get the most from your experience, we offer the following suggestions:

On The Day Of Your Appointment

We ask that you arrive 15 minutes prior to the start time of your treatment. This will allow you to ease into the environment and prepare for your treatment without a rush. Upon entering HM, we ask that you place cell phones or other electronic devices on mute. This ensures a calm environment for all guests. Your comfort matters to us.  Treatments may also be enjoyed without clothing or with. Our professional therapists always use draping techniques to respect your privacy.

Special Needs

If you have special needs that may affect your treatment, please let us known in advance of your appointment and we will do our best to accommodate your situation.

Deposits for Appointments

We kindly ask for a 50% deposit for all appointments.

Gratuities

Gratuities are greatly appreciated by our staff. Please note the gratuity is not included in the cost of your treatment. For spa parties please note there will be a 20% gratuity added to your total.

Cancellation Policy

Should you need to cancel an appointment, kindly contact HM at least 24 hours prior to the scheduled appointment time. HM Day Spa requires a credit card to reserve the appointment. Should you cancel in less than 24 hours or not show up for your appointment, your card will be charged the full price for the service(s) for which you were scheduled.